Ever since GA4 replaced Universal Analytics, there have been changes in the interface, data models, and metrics.
Struggling to unlearn and rethink them? Great news, this guide gets you up to speed.
By the end of it, you’ll know which metrics and dimensions help you understand user behavior, traffic, and content performance.
Metrics in Google Analytics 4 (GA4) are quantitative measurements that evaluate your website or app's performance.
HOW TO RECOGNIZE THEM:
Numbers, which include costs, percentage, and time (e.g., number of total users, engagement rate, total revenue).
WHAT'S ITS ROLE:
Metrics are the first thing to look at when analyzing data—you track progress in your marketing campaigns and determine how far off you're hitting your KPIs.
Suppose you're a link-building specialist. To measure success, you'll track the number of referring domains and backlinks. Both metrics gauge the success of your backlink acquisition efforts.
However, metrics alone won't tell you everything happening in your campaigns—at least not when it comes to specific user behavior (e.g., sources that direct visitors to your site).
That's where Google Analytics dimensions come in.
Dimensions are attributes of your metrics; they provide context on your website or app's performance.
HOW TO RECOGNIZE THEM:
Text!
And occasionally numbers (i.e., dates).
Think of dimensions as characteristics of metrics that provide more information (e.g., gender of site visitors, the date users first visited your site).
WHAT'S ITS ROLE:
Dimensions provide context.
For example, a metric of 15,000 website visitors seems fantastic at first. But it raises questions when you're trying to improve future campaigns. Who are they? Where are they coming from? Which campaign converted them to customers? What should we replicate in our upcoming content?
Tracking the metric alone won't answer these questions. But tracking it alongside dimensions like country, source/medium, and campaign id will.
Metrics and dimensions, as a pair, provide a clearer picture of your website experience.
Let's illustrate this with an example.
Imagine your eCommerce store suddenly had 15,000 site visitors in one day, a 5X increase from last month. Unfortunately, despite decent traffic, none converted to customers.
A quick analysis of the country dimension shows you've been attracting the wrong target audience: Belgium! You don't even ship there. 🤔 Digging deeper, you analyze source/medium and discover sources you've never seen before. Realizing it's bot traffic (yikes) sent to devalue your website, you set up a filter to prevent that traffic from being logged...
This is just one of the many examples of how dimensions help you dig deeper into your user behavior (note: GA4 also lets you add secondary and custom dimensions, breaking down your data further).
The first thing to look at when evaluating traffic and content performance are these nine metrics (tip: pop over to Google Analytics 4 metrics guide for a more detailed list).
Tracking metrics alone isn't enough. Combine them with the dimensions below to segment your site visitors and understand their website experience.
Try the best practices below to make the most of your metrics and dimensions.
In most cases, you'll likely track traffic and content performance. Here are the recommended metrics and dimensions to start.
TRAFFIC PERFORMANCE
Metrics:
Dimensions:
CONTENT PERFORMANCE
Metrics:
Dimensions:
With its pre-built comparisons (e.g., direct traffic, organic traffic), it's easy to compare, understand, and analyze different subsets of your site traffic on GA4.
If you don't see a relevant subset for your use case, create a new comparison (Add Comparison + > + Create New) with conditions. Here's how it looks for an agency tracking organic traffic from the US and Canada.
Segments (in Explore) work similarly. Either pick a pre-configured segment (e.g., 7-day inactive users) or create a new one from scratch with conditions.
At this stage, you either build a:
These three options come with pros and cons.
For instance, creating Google Analytics reports on Looker Studio may be easy, but the lack of advanced reporting means it’s not the best when analyzing results on a granular level.
A fourth option is using an automated reporting tool like DashThis.
DashThis is the easiest Google Analytics 4 reporting tool.
Automatically gather your data across demographics, traffic, conversions, and more into a single report.
Agencies that automate their GA4 reports on DashThis enjoy:
But enough about the features.
Here's how it works:
Wait a few seconds while DashThis automatically gathers the metrics.
Drag and drop the metrics to help stakeholders understand the relationships between them.
For example, group performance by region or demographics to showcase your most profitable customers today. Or use white spaces and headers to visually separate the different groups of data.
Both options present your website data in an easy-to-understand format.
Once you’re satisfied, save it as a custom report template for future use.
Start your free 15-day trial to automate your GA4 reporting today.
Google Analytics 4 is incredibly complex to navigate. Fortunately, this automated report with eye-catching charts and preset metrics and dimensions makes it easier. Use it to analyze your site traffic on a granular level.
Grab this free GA4 report template with your own data!
As a combo, your metrics and dimensions provide a clearer picture of user behavior, traffic, and content performance. Start with our recommended list if you’re struggling with GA4.
Better yet, automate your entire GA4 reporting on DashThis. With the preset metrics and dimensions, it only takes a few clicks to generate a beautiful report.
DashThis is the easiest automated reporting tool. Start your free 15-day trial today.
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